Royale
Timber are part of the Fairtrades association.
Fairtrades
trade professionals will comitt to uphold these
values
in every job they do:
1. To
supply a written quotation for all work.
2. To respect the homeowner's privacy and take all steps
to ensure the securityof their
home and a safe working environment.
3. To ensure that all work is started and completed
on the agreed dates and that any
unavoidable changes are clearly communicated to the homeowner.
4. To arrive at the agreed time for appointments
with the homeowner, and to give
the homeowner advance warning of any unavoidable delay.
5. To ensure that all work is completed to pre-defined
specifications and budgets. All
changes are clearly communicated and agreed with the homeowner
prior to proceeding.
6. To ensure that all works are completed to the highest
professional standards.
7. To leave all area's clean and tidy at the end
of the day, and to remove all rubbish
at the end of the job.
8. To always issue a FairTrades Insurance Backed
Guarantee on all relavent work.
9. To ensure that all staff, colleagues and sub contractors
engaged by the trade professional
meet these standards at all times